9 Steps for Managing Small Business IT | casinoritenet.ga

Information Technology has never been more affordable. Small businesses can now take advantage of technology that will help them level the playing field and compete with larger companies, even on a global scale. Yet, the costs for small businesses that compete with you have come down too. How do you use IT to gain a competitive advantage?

Business leads – IT follows

1. Use IT to provide value to your customers

If IT doesn’t add value for your customers, what’s the point? Technology should allow you to either, lower costs, provide better customer service, or develop new products and services your customers need. If deploying new technology doesn’t do one of these, don’t bother.

2. Don’t buy more complexity than you need.

Efficiency is found in simplicity – fewer moving parts. Don’t buy feature laden software if simple software gets the job done. However, you should take care to analyze and anticipate your needs so you don’t under buy. A good tactic is to plan for a progression of features or capabilities that match your expected growth. Choose software that is easily upgraded and allows you to use your existing data with new versions or modules.

3. Apply technology only if it improves a process

A manual process is often the most efficient. Don’t spend 200 man hours implementing a technology that will save you 8 man hours a month. Any technology should also add customer value over and above the manual process.

4. Monitor capacity, performance and health

Don’t just set it and forget it. There are too many inexpensive management tools that will allow you to monitor your systems and alert you in time to avert a disruption of service. Something as simple as running out of disk space can cause a service outage that takes days to recover from.

5. Be proactive instead of reactive

Monitoring your systems also allows you to collect data that can be used for trend analysis. For example: By knowing the rate of increase in your disk space usage you can predict when you will need to add capacity and plan accordingly.

Replace your equipment before it wears out or becomes unreliable. Practice “life cycle management.” Budget for computer replacement every 3 to 5 years. For example: if you have 40 computers, consider budgeting to replace 10 of them each year.

6. Plan for contingency

Hardware fails. Users screw up. Viruses are always a threat. It’s prudent and cost effective to use redundant disk technology on your server, but you don’t have to go crazy trying to build fault tolerance into all your systems. If you have 20 computers, having a spare ready to go only costs you an additional 5%. That’s a very cost effective way to increase availability. I’ve worked with large companies that will spend days trying to source parts and repair a computer while the user cannot work.

7. Provide operational structure

Define the processes you will use to manage your information technology just as you would any other business process. Use a regimented approach to performing the tasks needed to complete the processes. For example: backing up your data requires a number of specific steps. Write them down, perform them at the same time every day, and train more than one person to do them. Plan how you will update software and apply patches. Create processes, document them and develop a routine.

8. Train users

Your users don’t need to know how to use every little bell and whistle. If they help them do their job faster, they’ll learn them. Train them how to use their hardware and software to complete the business processes they are responsible for first. Teach them about Internet safety and help them organize their files and data.

9. Hire professionals to do the technical stuff

Find competent and reliable professionals to help you plan and maintain your systems. A good professional will want to understand your business, your customers, and your plans for the future. Once you have a good technology partner, you can focus on your business and customers.


Information technology supports your efforts best when it is reliable, predictable and efficient. The best way to improve all three is to simplify.

Consider High Availability (HA) Hosting Service For Your Business | casinoritenet.ga

Most businesses are today making the realization that having connections is not only important in the interactions with customers, but in the use of data. This is because today companies are making sure that they have the right type of connection as well as reliable ones. That is why today choosing a High Availability (HA) hosting service matters a lot. The right host ought to give unrivalled service all the time as well as offer systems support.

High availability is a term that basically describes the systems design, procedures and infrastructure that ensure a certain level if access to a serve. This form of access normally needs connection and power. But if one of the items is missing, then it is usually denoted as unavailable.

However, with a HA system a person can always be sure that systems can always continue to run as usual. This is important because computing systems always have problems from the hardware components to the software. And these problems normally come with no warning. If the HA solution is not available these are what a business will be experiencing, but if it is there then someone can be sure that these concerns will never cross one’s mind.

That is why today a person looking for this kind of information often has a difficult task ahead of them. For one, this form of service is absolutely important, and two, choosing the wrong firm may lead to disappointments all around. Furthermore, today there are quite a number of providers who offer this solution at competitive prices. It is therefore, important that someone knows how to make the right choice.

For starters, a person should make sure that they know what they want to achieve; their goals and targets. This is so that one can make the right guesses on risks that they may put themselves in. This is an important part of the process because it outlines the needs that have to be met. And with the needs outlined, choosing a firm that will address them becomes the only thing left.

There are different services that one can get and the simplest of them is usually referred to as a simple failover server. It works on the premise that in case a main serves fails, then applications and IP addresses are transferred to another server while the primary one restarts. Anther one works by recovering critical applications and data to a management software the safeguard against loss.

Therefore, a person who understands the options that they need may use them to make a good choice. Additionally, a person may then look at other factors like the reputation of the provider, or even the experience that the firm has in providing such hosting services. If these are observed, then somebody can be sure that they will be able to get a good host.

However, it is important that the High Availability (HA) provider chosen is checked out some more. This may entail looking at their qualifications and credentials. This is so that bogus firms may not be hired.